Website Privacy Policy

Effective date 21 July 2025

Brisbane Urology Clinic (“we”, “our”, or “us”) is committed to protecting your privacy and the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit this website.

1. Collection of Personal Information

We may collect personal information that you voluntarily provide through our website, including through the contact form. This information may include:

  • Your name

  • Email address

  • Phone number

  • Any other information you choose to include in your message

We collect this information to respond to enquiries, provide services, and improve our communication.

2. Use of Personal Information

Your personal information is used only for the purposes for which it was collected, which may include:

  • Responding to enquiries submitted via our website

  • Providing medical or administrative information related to your care

  • Managing appointments and communications

  • Internal record keeping

We will not sell, rent, or lease your personal information to third parties.

3. Security of Information

We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, and from unauthorised access, modification, or disclosure.

However, please note, we cannot guarantee the security of information sent to us over the internet. While we strive to protect your personal data, any information you submit through our website is transmitted at your own risk. If you have sensitive or confidential medical information, we recommend contacting us by phone or visiting the clinic in person.

4. Website Analytics and Cookies

We may use third-party services (such as Google Analytics) to collect anonymised data about website traffic and usage. This may include information such as IP address, browser type, pages visited, and time spent on the site. This data is used to help us improve our website and user experience.

Cookies may be used to help analyse web traffic or remember preferences for future visits. You can choose to accept or decline cookies through your browser settings.

5. Links to Other Websites

Our website may contain links to other websites of interest. Please note that we do not have control over external sites and are not responsible for the protection and privacy of any information you provide while visiting such sites. We encourage you to review the privacy policies of those websites.

6. Access to and Correction of Your Information

You may request access to the personal information we hold about you and request correction if you believe it is inaccurate. Requests can be made by contacting us directly (see Section 8).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Brisbane Urology Clinic
11/135 Wickham Terrace, Spring Hill, Queensland, 4000

Phone 07 3830 3370

Email reception@brisbaneurologyclinic.com.au